Last Updated: 01 / 08 / 2025
Website: www.dhalmah.com
Owner: Dhalmah Creative Agency (“we”, “us”, “our”)
1. Definitions

• Website refers to www.dhalmah.com and any subpages, services, or platforms linked to it.

• User / Client refers to any individual accessing the website, creating an account, or purchasing a product/service.

• Services include, but are not limited to:

  • Online courses and digital learning programs

  • Monthly memberships and subscriptions

  • Graphic design and branding services

  • Web design and development services

  • Consulting and training services

2. Acceptance of Terms
By accessing or using this website, creating an account, or purchasing any product/service, you agree to be bound by these Terms & Conditions.
If you do not agree, please stop using the website.
3. Accounts & Subscriptions

• Users must provide accurate and updated information when creating an account.

• You are responsible for maintaining the confidentiality of your login credentials.

• Membership and subscription plans renew automatically unless canceled before the renewal date.

• Access to subscription content is available only while the subscription is active.

4. Digital Products & Online Courses

• All courses, digital downloads, templates, and training materials are non-refundable after purchase since access is granted instantly.

• Access to the course is personal and cannot be shared or resold.

5. Cancellation & Refund Policy
For digital courses / products:

• All payments are final and non-refundable once access is granted.

For subscriptions:

• You may cancel anytime.

• Cancelation stops future billing only. Previously paid months are not refundable.

For services (design, consulting, web design):

• If work has not started: 50% refund (to cover reservation of project time).

• If work has started: no refund.

6. Intellectual Property

• All content on the website (videos, designs, branding, templates, documents, lesson material) is the exclusive property of Dhalmah Creative Agency.

• Users may not reproduce, resell, redistribute, or publicly share course content without written permission.

7. Prohibited Use
You agree not to:

• Share your account or give access to third parties.

• Copy or distribute content without authorization.

• Attempt to hack, damage, or disrupt the website or payment systems.

8. Payments

• Prices may change at any time without prior notice.

• All payments are processed via secure third-party payment providers.

• Any bank fees, currency conversion charges, or international transfer fees are the responsibility of the user.

9. Limitation of Liability

• We are not responsible for personal results or outcomes from applying course material.

• We are not liable for technical issues due to third-party platforms or payment providers.

10. Changes to Terms
We may update or modify these Terms at any time. Continuing to use the website means you accept the latest version.
11. Contact Information
For any questions or support:
Email: info@dhalmah.com
 Contact form: available on the website’s Contact page.