Last Updated: 01 / 08 / 2025
Website: www.dhalmah.com
Owner: Dhalmah Creative Agency (“we”, “us”, “our”)

1. Introduction

We are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, purchase a digital product, or subscribe to our services.

By accessing www.dhalmah.com, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

When you sign up, purchase a course, or subscribe, we may collect:

• Full name

• Email address

• Phone number (if provided)

• Billing address (if applicable)

B. Payment Information

• All payment details (credit/debit cards, bank information) are processed securely by third-party payment providers.

• We do not store or have access to your full payment information.

C. Automatically Collected Data

We may collect:

• IP address

• Browser type and version

• Pages visited on the website

• Usage behavior (analytics)

This helps us improve website performance and user experience.

3. How We Use Your Information

We use your information to:

• Create and manage your account

• Deliver courses, digital content, and services

• Process payments and subscriptions

• Send transactional emails (login details, receipts, subscription renewals)

• Send optional marketing content (only if you opt in)

We never sell or rent your data to third parties.

4. Cookies & Tracking Technologies

We use cookies to:

• Improve navigation

• Remember user preferences

• Analyze traffic and user behavior (analytics)

You may disable cookies through your browser settings.

5. Third-Party Services

We may use third-party platforms for:

• Payment processing (e.g., Paddle, Stripe, etc.)

• Email marketing

• Analytics (e.g., Google Analytics)

These providers have their own privacy policies. We do not control their practices.

6. Data Security

We implement security measures to protect your data against:

• Unauthorized access

• Loss

• Misuse

However, no method of digital transmission or storage is 100% secure.

7. Data Retention

We retain your information only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

You may request deletion of your data at any time.

8. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Opt out of marketing communications

You may contact us to exercise these rights.

9. Children’s Privacy

Our services are not intended for individuals under 16.
We do not knowingly collect data from minors. If this happens, we will delete it immediately.

10. Changes to this Privacy Policy

We may update this policy at any time.
Continued use of our website means you accept the updated version.

11. Contact Us

For privacy questions or data requests:

 Email: info@dhalmah.com